Privacy Policy
Last updated: 03/10/2024
This policy governs the processing of personal data required for the operation of ICEBET. The operator is WIGAME IBC., licensed in Autonomous Island of Anjouan, Union of the Comoros. By using our services, you accept this policy and our Terms & Conditions. Cookies are described in the Cookies section.
1. Data processed
We process limited categories of information: identity and contact details (e.g., name, date of birth, address, email), regulatory checks where required (KYC/AML), gaming and payment operations (methods used, deposits, withdrawals, activity history), and technical data necessary for security and service integrity (IP address, session identifier, device and browser information, security logs). These data are retained for the life of the account and thereafter for as long as required to meet applicable legal obligations.
2. Purposes
Account opening and management, provision of games and payments, support, security and fraud prevention, legal and regulatory compliance, and quality improvement using aggregated statistics. Commercial communications may be offered where permitted by local law and can be stopped on request.
4. Data sharing
Sharing is limited to providers essential to delivering and securing the service (payments, regulatory checks, hosting and security, support, game suppliers) and, where required by law, competent authorities. These providers act on documented instructions and are bound by contractual confidentiality and security commitments.
5. Security
We implement appropriate technical and organisational measures, including encryption in transit and at rest where applicable, access controls, environment segmentation, logging and regular testing. Enabling two-factor authentication and protecting credentials on the user side further strengthens security.
6. Your rights
Subject to applicable law, you may exercise rights of access, rectification, erasure, restriction, objection and portability. For any request, please contact Support. Identity verification may be required.
7. International transfers
Some operations may be performed from other countries by providers. Where required, appropriate contractual safeguards are implemented to ensure an adequate level of protection.
8. Updates & contact
This policy may be updated for legal or operational reasons. The version published on the site prevails. For any privacy-related question, contact Support or visit the Help Center.